2 YEAR LIMITED WARRANTY (Valid in Canada only)

This warranty applies to all manufacturing defects and defects in materials for a period of two years from the original date of purchase. Please keep your invoice attesting to the date of purchase. All claims must be filed within the warranty period. The product will be repaired, exchanged (in its entirety or parts only) at our sole discretion. Shipping charges may apply. This warranty does not cover normal wear and tear of parts or damage caused by: negligence or misuse of the product, use for commercial purposes, accident, use contrary to the instructions, disassembly, modification carried out by a person external to the repair department. Stains, discoloration, loss of elasticity, elongation and scratches of the product are normal, do not affect the performance of the product, and therefore are not covered by this warranty. 

To return by mail, please contact customer service by email at f.boisvert@palahook.com

A customer service representative will then contact you by phone or email with the next steps.

For any questions regarding the use of this product, visit: www.palahook.com